We are aware of this issue and are investigating heavily across various teams to pinpoint the exact cause of it. Unfortunately, it's taking a lot longer than any of us had hoped, and we understand that there is growing player frustration around this feature blocking players from some content/activities. Any information you can provide would be greatly appreciated, specifically the following: - Country of Residency - Phone Service Provider If you don't feel comfortable posting this information in a response here on the Help Forums, please feel free to send me a Direct Message and I'll pass the provided information along with this thread to the appropriate individuals that are actively investigating this issue. Thanks!