Hi there!
Please have your friend try verifying their game files.
1. Restart your computer and launch Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... button.
4. Steam will verify the game's files - this process may take several minutes.
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Hey thanks mate but eh it dosn't work x) Still got the unablle text ... Idk what to do to be honest, he verify the files restart twice same for modem. We check is firewall, modem proprierties but nothing ... he can't connect