I cannot get my game chat to work when playing on either Xbox or PlayStation. When I join a fireteam, the speaker/mic icon next to my name does not appear and I cannot hear or talk to anyone although I can see their speaker icon. It does work when I play on pc though via the windows app. I’ve tried all the suggested fixes- I’ve reset all setting to default on all platforms and reinstalled the game on each platform. The mics work because I can communicate when in a party chat but when I leave it to go to game chat it never works. Any suggested fixes would be appreciated.
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If you have cross play set up- log into d2 on steam and change the voice options to allow voice chat. Should fix on console. If no cross play check the options. There is a switch to turn it on/off.