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Bearbeitet von Dutch8Juices:
10/23/2020 9:39:20 AM
3
Xbox360 linked profile was manually deleted and is preventing cross save authentication
Hello fellow community,
My linked xbox live gamertag was manually deleted. I've had numerous conversations with Microsoft about the gamertag linked to my Bungie.net account. The last conversation I had was in a live chat format detailed [url=https://drive.google.com/file/d/13T7f7EJumAP3fCqYjXAK-0KX0lN0rXKL/view?usp=sharing]here[/url].
I just got a screaming computer. I'd like to utilize cross save. I've been with Bungie.net for 7 years and been with Destiny from day 1. I have quite a few codes redeemed. I would prefer not to "create and migrate" my account leaving behind the inactive deleted account with all my redeemed items. My hope is that the conversation with Microsoft is sufficient evidence for Bungie to assist in removing the linked account, allowing me to access cross save and see Destiny (one of the most environmentally stunning games I've ever played) with my own peepers on my smokin' hot rig.
I've been working on the issue for a while now. I have exhausted every option I know of before posting here. If there's an option I've missed, I could use the help.
Thanks,
Dutch8Juices
My Rig:
NZXT H510 Elite
Gigabyte X570 AORUS PRO WiFi
NZXT Kraken Z63
GeForce RTX 2080 SUPER
AMD Ryzen 7 3800X
64gb DDR4 G.SKILL Trident Z Neo RAM
CORSAIR RMX Series, RM850x
Sabrent 1TB Rocket Nvme PCIe 4.0 M.2 2280 Internal SSD
Well, I think it's screaming. :)
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13 AntwortenIn order to unlink a platform account from a Bungie profile, you must be able to authenticate the account. As your Xbox account has been deactivated, and cannot be authenticated, it therefore cannot be unlinked from your Bungie profile. Bungie staff cannot unlink platform accounts, as they lack the private login credentials of user accounts. With a deleted account, it is simply stuck to the profile, with no means to remove it. While it may not be desirable, if you wish to utilize cross-save, you would need to move your active platform accounts to a new Bungie profile. And yes, that would mean losing access to any redeemed emblems from your current profile.
