[quote]Hi. Thanks for your report. You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and then try again. If on PC, You may want to [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url] in the Steam app to see if that helps with your issue. Could you provide a video of this occurring so we can look into it further? A YouTube, Twitter, or [url=https://imgur.com/]Imgur.com[/url] link would be the best way for us to view it.[/quote] I did clear cache using both methods, 1) setting, Blu-ray, clear cache 2) holding on/off button for 10 seconds to turn off, waited 3 minutes and then unplugged power cord and waited 5 minutes to plug the power cord back in. Once I unplugged the cord I pressed held the power button 5 times to make sure all power was out of the Xbox. I am on council and not PC. I have never uploaded video before and not sure how but can try. However with all the steps I’ve taken, it for certain can’t be cache related.