My friend has purchased destiny 2 the complete collection 1 day ago but he cant play it.
Everytime he tries to log in a character it says:
Attention.
You have lost connection to the Destiny 2 servers.
Your permissions to acces online multiplayer gameplay may have changed or your profile may have been signed in elsewhere.
Could you please help me to help my friend cause we have tried everything to fix this but it just wont please Bungie or someone else help us please.
The console is ps4 by the way.
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Bearbeitet von BNGHelp6: 7/23/2019 9:20:34 PMHi. Thanks for your report. We're currently investigating. You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and check to see if that might help with your issue. You may want to a see if this is a PSN login issue: [quote] [b]1.[/b] Log out of your PS4™ console (the account that's having the connection issue). [b]2[/b] Power down (turn off) your PS4™ console. [b]3[/b] Go to PlayStation.com via a web browser from your PC or Mac. If you are currently signed in, you must sign out and then sign back in. Confirm you are signed in. Then log out. [b]3a[/b] From Mobile devices using a web browser - For Apple: hold down the refresh button on the URL and click on “Request Desktop Site." - For Android: click on the 3 dots on the top right corner click on “Desktop Site." [b]4[/b] Login and out a second time. Confirm you are signed in. Then log out. [b]5[/b] Go to your PS4™ console, turn it on, and login. [/quote]