{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/23/2019 7:10:00 PM
6
Clear your cache on your PS4 and power cycle your modem/router. That will fix it. Steps are below.
1. Turn off your PS4 (not rest mode, must be turned off)
2. Unplug your PS4
3. Unplug your modem and router
4. Wait 3-5 minutes
5. Plug everything back up
6. Turn PS4 back on and launch Destiny
That should fix it for you. The modem/router power cycling normally is not necessary but it's good practice to do every now and again and you may as well while everything else is off.
English
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We did that and everything else but now he is trying to re install the game. Its really frustrating he purchased a game he cant play.
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Does anyone else have his login info? Clearing the cache has fixed that issue for me every single time it's haopened.
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When its downloaded he will try it again but i did those things earlier with him but it still didnt work :(
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Bearbeitet von Brian Reborn: 7/23/2019 7:28:23 PMI'm sorry. Hopefully someone else sees this that knows of anything else that could fix it.
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Anyway thanks for you help man i really apreciatte it.
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He tried that but it still doesnt work.
