Hi,
I recently grabbed my free copy of Destiny 2 on Battle.net.
Downloaded it and loaded it up just like any other game.
While in the character creation menu my computer crashed.
I tried a couple more times to create my character but, it still crashed before I was done.
I have tried closing everything running in the background. I also tried to just make a random character but, 15 seconds in to the game, my computer crashed.
I reinstalled it today and I still have the same issue.
If anyone has a fix to this I would be very thankful
PC Specs:
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 cores)
GPU: NVIDIA GeForce GTX 980
SSD: Kingston SSDNow V300 240GB 2.5"
Motherboard: MSI X99S SLI PLUS (MS-7885)
RAM: 16 gb
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Hi. Thanks for your report. You may want to perform a [url=https://www.bungie.net/en/Help/Article/46501]scan and repair[/url] in the Battle.net app to see if that may help with your issue. If that doesn't work, delete the following local cache/settings directories: [quote] [quote]- %PROGRAMDATA%\Battle.net – %APPDATA%\Battle.net – %LOCALAPPDATA%\Battle.net – %APPDATA%\Bungie\DestinyPC[/quote] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/quote]