Hello. Thanks for your report.
You may want to view our TURTLE error code article and view the troubleshooting steps and links provided inside.
Hope this helps.
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I've followed the guide in your help forums but it's not working for me
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Hi again. You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] to see if that might help with your issue. If that doesn't help, try uninstalling and reinstalling.
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Like I said I've already followed the guide on the forums and I've uninstalled and reinstalled the game and DLC and still nothing!!!
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What type of router do you have?
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I have a home hub 5, but I've fixed the problem now, thx for your help