D2 has only been out for one year so not sure how you could have played it if the last time you played was two years ago.
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Per his profile, he played back when it launched on the PC, but didn't get farther than the second mission on Titan. Not even a PVP game. It must have been other software running on the machine that caused this. It was early enough that it could have been with that problematic ban wave way back in the beginning that snared a lot of people incorrectly.