Are you signing in using your Battle.net account information?
English
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Yes. I've been checking my profiles on the app and online and something is obviously very wrong: they display the same email address, but show different 'Unique ID's. If I go under 'linked accounts' on the website, it shows my battlenet tag; on the app, i get an error saying 'you need to have an active and linked account' - despite the fact I used the battlenet log-in option.
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Even weirder: when I click on 'Progress' in the app, the error message is: Shobag on (blank) does not have any characters. Even though I just used my battlenet to log-in.
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I just searched for your account, and it really appeared two different profiles, one with characters and one without characters. Really strange, let me investigate.
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Go to this part "Managing Additional Authentication Methods". It may be related. https://www.bungie.net/en/Help/Article/12130