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Bearbeitet von Just Dan:
11/17/2017 6:59:31 PM
14
Bungie why won't you acknowledge our problems? (up vote this to get their attention please)
@Bungie
Why do you seem to be ignoring the major performance issues of random crashing and stuttering that hundreds of people are having? Is it because we're not getting and Error code? Do you guys beleave that the only problems the game has are the ones that you've configured to trigger an error code? I've seen moderators reply to other peoples issues when they actually have an error code (and honestly you guys reply to those threads rather quickly) but it's been days I still have not seen any acknowledgement in any threads I have started about the crashing problem or any threads talking about the stuttering problem.
Here's a link to my latest thread about the random crashes
https://www.bungie.net/en/Forums/Post/238549740?sort=0&page=0
and here's a link to a thread about the stuttering issue
https://www.bungie.net/en/Forums/Post/238516841?sort=0&page=0
I feel very let down with this poor customer service and I really think you guys need to completely restructure the way people can get in touch with you because just having a basic forum for all of you're interactions with you customers makes a lot of us feel distant and makes us think that you don't care about the people putting money in your pockets after you've got that money. I've already boycotted EA for the shit they try to pull on their customers and I'm not afraid to vote with my wallet on any future Bungie games. All I want is some acknowledgement of the issues right now and for you guys to make these two issues public knowledge instead of apparently turning a blind eye to use.
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26 AntwortenBearbeitet von Just Dan: 11/17/2017 7:47:31 PMHello. If you refer to the last line in the Known Issues thread, it states: [quote]Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation. [/quote] If you've made a post regarding your issue(s) and supplied the required information, you've done your part. Bungie has been periodically releasing hotfixes regarding known issues. Known Issues Thread: https://www.bungie.net/en/Forums/Post/236455208?sort=0&page=0
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Bearbeitet von TripleMoonPanda: 3/26/2020 7:41:42 PMMan this thread I started at launch us still getting likes even in 2020. Just to let anyone reading a post this old know I currently have no problems with how Bungie is handling the game and I'm really pleased with the general stability of the game currently. Please don't like this thread if you find it cause you are currently having performance or stability issues with the game because most likely it's something at fault with your system and not it's likely not a problem that was caused by and can be fixed by bungie.
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Bearbeitet von tzarsolomon: 11/23/2017 6:54:15 AMAgree, I think this game had have to ignore PC as a platform. When you cant play normally PvP, raiding or something else... And why are you asking us to buy a season pass?
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After 4 week, the issue is still here, can we finnaly got an answer from Bungie ? Lot of people said you were a good studio, i want to believe but for now i had [b]45sec of gameplay[/b] with [b]+30 reboot[/b] for my computer... https://www.bungie.net/en/Forums/Post/237063642?page=0&sort=0&showBanned=0&path=1
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1 AntwortenThis needs fixed immediately...
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1 AntwortenUninstall it. But don’t reinstall. Just leave it as is.
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3 AntwortenI got stuck in trial mode after yesterday’s update. I try all ways to contact Bungie. I got Zero reply from them. Disappointed.
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1 AntwortenI cant even play the game now after the latest patch. Every time I enter a planet or activity upon spawning the game instantly freezes and crashes.
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Since day one my game has had unplayable stuttering. After playing for a few minutes the game starts stuttering and just gets progressively worse. They had an extra month from console release to fix any issues with the game and still with all that time plus the month since it has come out on PC it's unplayable and the know issues list still doesn't contain issues like stuttering and crashing. No communication on it these issues are being looked at or fixed.
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18 crashes today. Totaled them from the number of crash reports I had. Here is my crash info. Don't know if anyone is seeing the same thing. stack: 00007FF6DEB20BDE <unknown> 00007FF6DEAE437B <unknown> 00007FF6DE246CA5 <unknown> 00007FF6DE2470DD <unknown> 00007FF6DE2AF4B6 <unknown> 00007FF6DEC33F21 <unknown> 00007FF6DEB20C95 <unknown> 00007FF6DEB20BDE <unknown> 00007FF6DEB51020 <unknown> 00007FF6DEB34365 <unknown> 00007FF6DEB5AA83 <unknown> 00007FF6DEB252F8 <unknown> 00007FF6DEB225FC <unknown> 00007FF6DEB2374A <unknown> 00007FF6DEB2CCFA <unknown> 00007FF6DEAD5C00 <unknown> 00007FF6DEAEFAB6 <unknown> 00007FF6DE2FF165 <unknown> 00007FF6DE29B30B <unknown> 00007FF6DE29B3FE <unknown> 00007FF6DE29A62E <unknown> 00007FF6DE260B52 <unknown> 00007FF6DE2643B9 <unknown> 00007FF6DE29A6F8 <unknown> 00007FF6DE29A7AF <unknown> 00007FFA12CC1FE4 <unknown> 00007FFA152AEF91 <unknown> session_id: Sat_11182017_141941_000968@x64@305323105@BE_43_B7_73_0E_37_8B73 version: d2_live tiger_final release pc_x64 60823.17.11.10.1426.d2_live 17.11.10 1426 thread information: thread_name: unknown, thread_id: 00000d6c halt: ### RUNTIME ERROR: EXCEPTION_ACCESS_VIOLATION at 00007FF6DEC34010 halt information: (<unknown>) crash: tried to write address 0000000000000001 fatal error detected, current status was: init: init.txt version: d2_live tiger_final release pc_x64 60823.17.11.10.1426.d2_live 17.11.10 1426 session_id: Sat_11182017_141941_000968@x64@305323105@BE_43_B7_73_0E_37_8B73 GPU Device: NVIDIA GeForce GTX 1080 Ti GPU VendorId: 4318 GPU DeviceId: 6918 GPU SubSysId: 1704147010 GPU Revision: 161 silo_id: 1665943536959117312 signon_server_reported_content_version: none reported world_controller state: activity:in_world authority-over-current-bubble: false - map slice set 'HASH(0x811c9dc5)':-1, activity slice set -1 authority-over-domain: false environment_string: D2_ProdRetail:78 install type: 5 change-world: loaded pvp_ness game_instance: 00000000AF9A6F8F game_is_playback: false activity_tier: e_activity_tier.one activity-slice-set-index: 0 map-slice-set-index: 0 in-public-bubble: false activity_host_fireteam_is_connected: yes activity_host_last_fireteam_session_id: Thu_11162017_095223_105628@x64@game_svc_lp$@N07SH02SRV034 activity: pvp_ness NVIDIA Aftermath: [1] [1] Postprocess (12) system_milliseconds: time 141785108 timezone_seconds_offset_from_UTC: 18000 is_current_bubble_authority: false crash_folder_location: C:\Users\Joseph\AppData\Local\Temp\Destiny 2\crash_folder\pc_x64\crash_folder_968_20171118_143559\ primary_bap_server_ip_address: 172.97.58.214 primary_bap_server_port: 7501 world_controller_state_manager status: activity:in_world (goal:026:activity:in_world) player_position_x: unknown player_position_y: unknown player_position_z: unknown
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They cant.. because they can't fix what is broke. Bung Hole built a box and they are trapped. End game is Friendship.. LMFAO https://twitter.com/rickyberwick/status/916541392368914432
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Same here. Stuttering, freezing, loss of sound at times, disconnections........ All since the latest update. PS4
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12 Antwortenand you know they are ignoring it how? just because they don’t reply to all your posts doesn’t mean they don’t know there’s an issue
