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Bearbeitet von BNGHelp5:
12/10/2016 12:01:55 AM
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[BUNGIE] UPDATED 11/17: Marionberry, Canary, and Local Network Fireteam Issues
[quote][b]Update 11/17[/b]
Since the release of Destiny Update 2.3.1.1, we have been investigating an issue where players on Local Networks are unable to form a Fireteam within Destiny. We have made some progress in identifying the root cause, and are continuing to investigate ways in which we may resolve this issue.
We wish to ensure Destiny remains stable for all players. One change may resolve the issue at hand, while creating more issues that impact a greater number of players in alternate ways. As such, we must approach any proposed networking changes with caution and vigorous testing.
For players impacted by this issue, please ensure that UPnP is enabled, if possible. Not only do UPnP settings create a better Destiny experience when playing online, this also makes it possible for multiple consoles on a Local Network to form Fireteams. Additionally, manual port forwarding on your network may negatively impact your ability to connect to other players in Destiny. For additional information concerning UPnP, please see our Network Troubleshooting Guide.
[/quote]
[b]Previous Updates[/b]
[spoiler]
[quote][b]Update 9/15:[/b] From [url=https://www.bungie.net/en/News/Article/45223/7_This-Week-At-Bungie--09152016]This Week at Bungie - 09/15/16[/url]
[b][u]Local Network Fireteam Issues[/b][/u]
Since the release of Destiny Update 2.3.1.1, we have been investigating an issue where some players are unable to join Local Network Fireteams. Through our investigation, we have identified some of the causes for this issue. Destiny Update 2.4.0 addressed one of these, and we are continuing to investigate other potential causes.[/quote]
[quote][b]Update 9/9:[/b] From [url=https://www.bungie.net/en/News/Article/45188/7_This-Week-At-Bungie---09082016]This Week At Bungie - 09/08/2016[/url]
[b][u]Local Network Fireteam Issues[/u][/b]
[url=https://www.bungie.net/en/News/Article/45172/7_Destiny-Update-090816]Destiny Update 2.4.0[/url] contains a potential fix for an issue where players were unable to join Fireteams with other players on Local Networks. If you continue to experience this issue, or encounter any other issues after accepting the update, please let us know by posting a thread in the [url=https://www.bungie.net/en/Forums/Topics/?tg=Help]#Help[/url] forum or visiting our pinned 2.4.0 Known Issues Thread.[/quote]
[quote][b]Update 9/1:[/b] From [url=https://www.bungie.net/en/News/Article/45135/7_This-Week-At-Bungie---09012016]This Week At Bungie - 09/01/2016[/url]
[b][u]Local Network Fireteam Issues[/u][/b]
Over the last few weeks, we have been actively investigating an issue which is prohibiting players on Local Networks from forming a Fireteam. We have identified the issue, and are investigating a potential resolution. [/quote]
Hello all,
With update 2.3.1.1 an issue was introduced where players experiencing connection issues were not receiving proper Error Codes when attempting to log in to Destiny. After successfully logging in, players experiencing this issue were not able to launch activities or performing other in-game tasks.
On Aug. 9th, 2016, we have reverted back to the previous behavior which allows these players to see these error messages again. If you are met with Marionberry or Canary error messages consistently when attempting to log in, please refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for proper network settings. If you continue to experience these issues, you may need to contact your ISP for further assistance.
Investigations concerning Local Network Fireteam Join Issues are ongoing.
As a first troubleshooting step, we recommend that all impacted players ensure that proper connections are allowed for Destiny Gameplay. Please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13612]Allowing Destiny’s Connections[/url] page of our Network Troubleshooting Guide for a list of Ports that should be allowed, unblocked, or forwarded.
[b]NOTE:[/b] We highly recommend disabling any network restrictions going to your Console, as this may cause additional issues when attempting to play Destiny.
Additionally, players should clear the cache of both consoles on a local network, and attempt to form a Fireteam once more.
[quote][b]If this issue continues to impact you and your desired Fireteam members, please post a report below.[/b]
When filing a report, please provide the following information:
• Have you [url=https://www.bungie.net/en/Help/Article/12539]cleared cache[/url] of all consoles on your local network?
• Have you followed appropriate steps in the “[url=https://www.bungie.net/en/Help/Troubleshoot?oid=13612]Allowing Destiny’s Connections[/url]” section of the Network Troubleshooting Guide?
• Are you experiencing any specific error codes when attempting to join Fireteams, or are you only witnessing “Unable to join. You were unable to join the Fireteam.” messaging?
• Please list the PlayStation Network ID’s or Xbox Live Gamertags of all impacted accounts.
[/quote]
[/spoiler]
English
#Help
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I have been sending Bungie private messages everyday with the same content. Feel free to use this strategy too. https://www.facebook.com/brad.rice2/posts/10153782325742651?pnref=story Like, share, comment. Somehow we have to get their attention as I haven't managed to get a reply from them. Just a word of warning. I will send this message every day until I get a response. Thank you. This is a message to confirm that you have seen my post. The reasoning for this is for the desperation of the situation. This message is in regards to not being able to connect to another person on the same network. How hard can it be to use a GIT repository in order to rollback your networking code? "This is a repost since there has been no communication to the community regarding this issue in over 2 and a half months. It looks increasingly likely that we won't get any action for a quarter of a year, and potentially ever. This issue has made myself and my partner stop playing the game. If Bungie wants to keep customers like ourselves happy then either communicate about the issues or rollback to a previous version of the network engine. I would dearly love to continue to dump my money into this game if it worked. Other titles such as Titanfall don't have these issues, so why should I play Destiny when there are other games that work as designed? My faith is waning, I am becoming jaded with Destiny, please prove me wrong. Git repositories exist for a reason. Code should be separated into their functions, i.e. Network, character, weapons, armour etc. Just rollback the network component when you know there is an issue affecting playability for people. All you need to do is check your data to see who is no longer playing. So my Fianceé and myself have loved Destiny and have become addicted to it, however since the announcement of RISE OF IRON we are unable to join each others fireteam, we have resorted to usual power cycling, troubleshooting and heck even reinstalling the games on both consoles. Now I am a mathematician not a network engineer but having two xBox Ones next to each other located on the same network and unable to join each other in an activity for several weeks in a row doesn't seem right. I understand the way you guys have set up the way we communicate within the world of destiny to be something unique but instances like this should've been accounted for, especially for PvP (don't get me started about the lag in the crucible which allows so many people to have an instant edge against others... not BIASED at all! -sarcasm if you couldn't tell-). Now to have this seemingly trivial issue of two Xbox Ones on the same network playing a game we paid double for in order to play together, not come to fruition has turned us away from the game. Suggestion to Bungie would be to fix this issue, inform the community of expected time frame or at least give transparency to what is occurring, no matter how embarrassing the cause is, and to give myself and my partner a free pre ordered copy of RISE OF IRON for our troubles, and heck everyone that is having this issue as it seems ridiculous that the only way people can play the game is through others, and not all of us can interact with certain people, alas making your coding/infrastructure/game incomplete and unreliable as a product. A big thank you to whoever actually reads this post, but a bigger thank you to whomever it is that acts upon this post. The way this post is handled will ultimately determine if my partner and myself will play and spend money on not only destiny but anything that is produced by Bungie in the future, so Bungie your name as a developer is on the line here. Just as a side note, I do believe that my writing within this post fulfils the code of conduct and so shouldn't be censored. This post is a part of my own intellectual property and any censorship will be regarded as suppression of speech which all people have a right for."
