[quote]I have the necessary files installed, but I can not find the Surous Legendary Pre-order Arsenal Pack. Why after 3 weeks of waiting is it still not there?[/quote] So you mean to tell me we paid for something early to receive something that was under powered within one hour of playing. The suros weapons for purchase at quarter master are weak and stink total bull excrement, were we also supposed to receive armor too? Can't find an actual working customer service hotline either I feel ripped off.