Is there no way to contact Bungie for help, other than doing so publicly on these boards with the hope that they actually read it, much less respond and help? This page was no help: https://www.bungie.net/en-us/View/bungie/contactus So, I tried messaging BNGHelp3, because I found where they posted in a help thread, but they don't respond. It's just so strange that a company doesn't easily have a way for their customers to feel like they can get any type of support.