They answer at the cash register. But the people that Deej works for hired HIM, so that they don't have to come in here and face the community directly. Deej clearly enjoys doing this (and has a hell of a lot more patience for the antics that go on here than I would in his shoes...), but he is not one of the major decision makers at Bungie in terms of what gets done, when it gets done, and what direction the game ultimately goes. So there are limits to what he can say...and when he can say it. Because he has to answer to thoes people who hired him.

Also it is a companies job who have a huge fan base, to keep their customers happy, or in the future the cash register will not be clinking as much. This is how capitalism works. Wait and see. Destiny 2 will not get half as many sales. And they have ruined their reputation, due to their lazy slow development process. You cannot simply get 750 million in sales, and then expect for customers not to want some type of content updates to their game. We bought the shit, now we beat it. When do we get more content? And Destiny is definitely lacking in content, most of the forums are teaming with posts about angry players who are asking for more, yet Bungie is failing to deliver.

In 8 weeks when HOW drops. If you want content more often than that you are going to have to pay for it.