To start off this is an issue that plagues my roommate (a) not me on ps4. I have the dark below expansion, and as a result me and my other roommate (b) were able to access the new EV 30 tumbler. But when roommate a tried to start playing again after a hiatus, he wanted to remake his human Titan. So, he logged in, transferred everything he had into the vault. BUT he didn't redeem the sparrow before he deleted it. So now he can neither redeem nor buy the sparrow. Is there any fix other than starting an entirely new profile?