For the last 2 weeks I have been getting caterpillar and hawk errors followed by being disconnected from XBOX Live religiously. I use the Technicolor modem only to connect to my other wireless router. I never had a problem until 2 weeks ago using this set-up. Today I wanted to try something. I had to call Comcast to do it as you can't do this on your end and I hadn't done this before when I first recieved the Technicolor unit. I had them put it into bridge mode. What that does is, it shuts down the wireless router functions of the Technicolor and it only operates as a modem for my Belkin wireless router. I did this at 9:30am and am still playing without any difficulties. I did receive a "currant" error at 12:50pm, but have had no issues since. This will only work if you're using a separate wireless router or standard router in conjunction with the Technicolor unit. If the Technicolor unit is your primary equipment you'll need to do port triggering instead of forwarding. I hope this is helpful to someone. Today is literally the longest I have played in the last 2 weeks and this apparently helped.