Hello there, Thank you for reaching out. We understand you're unable to deliver cookies. We're sorry to hear of this. To rule out a temporary issue, you may wish to [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clear the Console Cache[/url] if you haven't done so yet. If the above suggestion does not address this, then please consider using your platform's share feature to record a videoclip of what you experience. If you record a clip, you can upload it to a site like Youtube, and share a link to it here. We'll then investigate.