Hi there, Thank you for reaching out. We understand that you appear to be experiencing a soft lock with the Message, Part II. Having viewed the provided screenshot, this does strike us as odd. While the screenshot is helpful, if feasible, could you kindly provide us with a short video of the issue, should it recur? If you have a video or record one, you can upload it to a media-hosting site such as Youtube, and share a link to it here. We'll then investigate.