I have pre ordered witch queen deluxe edition. I have not been able to claim the pre order bonuses from either shaw han or master rahool. I have reached out to bungie support on multiple occasions but they have been absolutely useless in providing any assistance. I have all the pre requisite add ons installed. I have also contacted xbox live support and reset my account as well as reinstall destiny 2 and all addons, but still cant claim these rewards. For a game that cost me $130, you would think bungie would be more willing to help. Any help the community could give would be much appreciated. Thanks for any assistance.