To be fair, if you have other obligations, you must accept that you can't have everything you want if you don't have the time to get it. That said, there are primarily solo players who do have the time, but lack means. One of my biggest issues with D2 is the lack of an intuitive in-game looking for group chat or tool. It's a sort of "I see characters, but I don't meet players" sort of feeling when playing the game, because there's so little to facilitate interacting with others. No one talks or interacts at all; everyone's just doing their own thing. Having to rely on an app or tab out to a web browser is so clumsy and unintuitive, especially to new players, that it's no wonder a lot of the non-matchmade content doesn't even exist in the history of so many. Even something as simple as a global looking for group chat in the tower would be excellent, at least on PC. On console, something like a window in the director to list and see listed groups would work. Even as a primarily solo player myself, I don't agree that everything should be obtainable solo, but I do sorely hate how annoying it is to not just find a group, but figure out how to find them in the first place, so much to the point where I just refuse to participate in non-matchmade stuff as a sort of protest for how awful the process is. Then again, this has always been a problem. So many essential facets of the game have absolutely ZERO clues on them even existing, from simple things such as how to make a public event heroic, to more complicated things as getting together and coordinating an end-game activity. Finally discovering them usually comes from being frustrated and being forced to stomach someone's ad-cluttered blog post covering the topic, followed by refusing to do them anyways out of spite for such a terrible system.