You do realize that we'll need some sort of incentive to actually do this right? New customization options are needed, I really fricking hate the fact that they carried so much over from D1 without any change, and this one of them. Besides, why would you need to change the look of your character? Just deposit your loot into the vault and create a new one, it doesn't take that much to get back to max level, especially if you work on quests and stuff. I mean sure it'll be great, but there isn't enough content in the game to actually keep the same character and play as him for your whole destiny career.