I made a refund request, if you bought it on BATTLENET you have 72H to ask. Your account BATTLENET will not be banned because it is not BATTLENET who manages the BUNGIE games. I have to be reimbursed for my purchase, I will create a battlenet account and bungie just for DESTINY 2 and if I still have the trouble, I will ask for a refund but this time, I will not buy more game BUNGIE sorry for my english, i'm kind of rusty