The worst thing is being treated as guilty until proven innocent as customers that have no idea what they did wrong (no communication, just some judge, jury, executioner and we, the customers, cant represent ourselves) . People are happy with getting a refund because the customer service from Bungie is abhorrent, basically calling its customer base liars. Bungie, I don't cheat, I love video games (I've been a massive Bungie fan since the "Halo" days), I maintain my pc so this crap doesn't happen. If we've done something wrong, please let us know why we've been banned. You can't treat you customers like this or they will walk away. The only thing I can think of, was adjusting my clock speeds for my graphic cards because they were maxing out temps and thermal throttling, whilst the game was running to test stability (a stab in the dark because 400 customer have no clue what the F is going on)