This is the most ridiculous shit I've ever seen. You guys have legitimately stolen money from many people by banning them and giving no reason. All of your responses are the same copy/paste bullshit of "we don't discuss bans and what I'm telling you doesn't cause bans even though you're all telling me you're banned." Your known issues list does not even include this problem. If ever there was a time for a class action lawsuit to happen, this is it. Screw this garbage response.