Short novel below... [spoiler]They are indeed remarkably and unquestionably [i]bad[/i] at providing transparent and straightforward information about this game. No contest. PR is lacking, clarity and content of weekly updates are infuriating, and even patch notes have questionable wording... My straight up opinion is that there are some definite shady business practices being employed and a not-so-undertone-ish undertone of general lack of f_cks given about what we, the consumer, really want. And the artificial extension of gameplay, grind versus reward ratio, and overall creativity in game mechanics are-- frankly-- depressing. Do I play the game anyway? Yep. But my expectations are permanently nil, and until I see a change in the direction these companies are taking, I will not throw money at my screen for any game they have their hands on. All that being said, there's a divide between what the community wants and what is both practical and good for their business-- because you have to remember that they [i]are[/i] a business. And many people in this community do not know how to properly convey their opinions. Furthermore, regardless of whose fault it is, many in this community have a sense of entitlement that is not aligned with reality. Basically the situation is a fluster cuck.[/spoiler] TLDR: The only thing anyone can do is respectfully and thoughtfully deliver their opinions while trying to remain practical and keeping in mind that they are dealing with a business... And take responsibility for the money and time you give this business.