[quote]How do troll get under people skin? Mute them. By acknowledging their behavior you lose the advantage.[/quote] True, but it's open to anyone. Trolls do get banned after the fact. Most have a pop up when a donation comes through with their message. So they get some kind of acknowledgement either way. The streamers do their best ( mostly ) to ignore it and make it go away. But the "damage" is already done. Probably should have a type of review system first before they're posted. More work for them ( or a mod ) but probably the best way.