Thanks for the speedy response… the fact it’s an appeal and I take time to attach ALL the evidence and just get the same generic response is quite frankly rediculous… and for a triple A game the fact they have zero customer service is mental . They don’t respond to anything via social media etc and to be suspended from a game you spend money in expansions etc etc and then not respond blows my mind. So if you have an issue how do you fix it ? Just keep getting 2 month suspensions ? And the fact I play on my bros account when suspended is also mind blowing with zero warnings of unstable connections etc etc !? Hmm I feel like something is wrong there side thst requires looking into but if they aren’t willing to respond via social media or actually look into it via appeals what is the point of appeals if there not looking into it ?? Sorry for the rant but it’s quite frustrating as you can imagine .

They do look into stuff they just don't reply they even sometimes leave it open. But they don't have many security team members so if something is a temporary suspension they generally ignore it because they get possibly hundreds every hour if not thousands. The appeals are mostly meant for full on bans. Bungie's warning system does exist but after like 2 warnings it'll generally skip straight to suspensions including in the future (I don't believe there's a reputation system so you can't regain reputation and go back to warnings). And if you're connection is extremely bad even just for a few moments it could lead to an instant suspension. I'll assume you're connection was fine and it's likely that in the past that in the past it already got its warnings so it's immediately suspended. Keep in mind btw even if a connection looks perfect there's always the chance something goes wrong. Case in point my connection randomly blocked destiny 2 for a moment which got me kicked out of a pvp game and gave me my I think first ever warning back in like shadowkeep. I didn't even know it blocked my connection for a bit. As for why they don't respond on social it's because only security handles this which all of their socials are handled by social media managers who generally have as much power in bungie as a normal person. Aka next to nothing.