[quote]Hi! I don't know why, but I got banned. I have never used any unfair methods of playing and have played since the game was released, making many in-game purchases. I wrote to tech support on 11.09, but there is no response.[/quote] They don't care. Loyalty. Time played. Content purchased. Gear earned. When you started. Intent. Threats. Begging. It is all irrelevant. They make the rules. We have to follow them. Break them and they penalize you. They've had this no tolerance policy since Day 1 of D1. It won't change anytime soon. The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. the chances of it actually getting reversed are MINISCULE. They have absolutely no obligations to reply to this post or your appeal form. If you submit an appeal and don't get a response in 5 days time then consider the BAN upheld. I suggest you start over or move on. If the BNGSecurity account ever does become active again it'll look something like this. [quote]Your account was banned on DATE when an application designed to read and modify the memory of other applications at runtime was detected targeting the Destiny 2 game client directly. This is, at minimum, a violation of Bungie's policies against runtime analysis. It is the responsibility of each player to understand what software is running on their device and how it interacts with other applications. The data leading to your ban has been reviewed and validated. Your punishment will not be overturned and is not eligible for appeal.[/quote] [quote]We do not ban players for simply having cheat tools installed, but do ban for running them while playing Destiny 2. We do not differentiate between cheat tools for Destiny 2 and cheat tools for other games because it would be easy to avoid a ban by making a Destiny 2 cheat tool that pretends to be a cheat tool for another game. Make sure you turn all cheat tools off before running Destiny 2 and you won’t have to worry about bans.[/quote] ([url=https://www.bungie.net/en/Forums/Post/237891797?sort=0&page=0&path=1]source[/url])

The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]