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Help - Destiny 2

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Edited by Airforce1999: 1/10/2018 10:52:35 PM
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Destiny 2 keeps freezing then crashes

I'm able to play the just fine but sometimes when I'm in the middle of doing a strike, mission, or crucible or just anything my game will just freeze with the sound still going for a few seconds then just crash. The game could crash with in five minutes of staring up or after an hour or so. My Rig Graphics Card : GeForce GTX 1050 Ti Processor: Intel(R) Core(TM) i7-4770k CPU @ 3.50GHz Ram: 32.0 GB Running Windows 10 Crash_info: stack: 00007FF776DFD28F <unknown> 00007FF776DFC5FA <unknown> 00007FF776DF82A2 <unknown> 00007FF7777E1C68 <unknown> 00007FF7777B0A1A <unknown> 00007FF7777AF138 <unknown> 00007FFFA58A8364 <unknown> 00007FFFA64C7091 <unknown> RELEASE_VHALT halt information: hitch detected: mainloop world controller state activity:in_world {{!34!}} job fiber:{{!0x00834000!}} phase:{{!-1!}} iteration:0x0 stalled fatal error detected, current status was: init: init.txt Even after all these updates im still crashing i don't know if its the same crash info. Well at least my computer tells me the game has stopped working. It seems like every update that comes out it gets worse and worse. Now if it crashes I have to open the task manager to even close it. If you need me I'll be on Warframe.
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  • I was having freezing at random spots, menus, crucible, pve, "are you there?" screen. Nothing made any sense. Only game to have a problem... Finally figured it out so I thought I would mention it here in case anyone else is having a problem. BitDefender (or whatever antivirus software you're running).... Apparently its messing with the EXE or the memory the game is using while playing which breaks the game on occasion. Ever since I added the destiny folder and destiny executables to the exemption list for the Antivirus and the Advanced Threat Detection system the problem has disappeared!

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  • This problem still exists

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    • if u open "This Pc" and on the top right type in crash_info and wait for it to refresh with the crash text's go into the most recent one normally the top one and if yours says this under a few lines of numbers.... RELEASE_VHALT halt information: Graphics: device lost or removed. then follow the instructions in this video it took me all of 40 seconds and a restart and it fixed my Destiny 2 crashes that i have been having constantly and have tried every other fix out their this one worked for me hope it helps guys https://www.youtube.com/watch?v=5FWAVe1km_g

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    • I fixed it!!! I had this problem for a few weeks - no error screen, then finally a few days ago I got code broccoli. I tried EVERYTHING, nothing worked. I finally tried getting rid of evga precision x as my overclocking utility, instead I now have MSI afterburner and guess what... NO MORE FREEZE!!!! 980 ti SLI water cooled i7 4790k @ 4.6 16gb ram

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    • I had the same Issue, tested RAM, tested GPU, thought that maybe thermal paste on GPU and CPU was bad, updated BIOS, Tried game repair tool on app,updated all drivers, nothing helped, and the only thing that worked for me was to remove Graphic drivers I am using Asus GTX 970 strix, I removed everything that was installed with Geforce, delete everything that has geforce name on it and let windows install drivers automaticly, after that i played Destiny 2 and other games just fine,yeasterday i played Destiny 2 for 6 hours and it worked fine.

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    • Intel Core i7 7820X 3.6GHz 11MB NZXT Kraken X62 280mm AIO Liquid Cooler Gigabyte X299 AORUS Gaming 9 LGA2066 Motherboard Corsair 16GB Kit (2x8GB) DDR4 Vengeance 3000MHz Samsung 850 EVO Series 2.5" 7mm 2TB SSD Gigabyte GeForce GTX1080Ti AORUS Extreme Edition Seasonic Prime 850W 80 PLUS Titanium WIN 10 I bought Destiny 2 a few months ago and it crashed repeatedly. I tried absolutely everything that I could from:- - reinstalling the game - scanning and repairing function in battlenet - updating the drivers - administrator rights changes to the exe file and battlenet launcher - updating windows - disabling antivirus and any other programs in the back ground - underclocking with MSI - disabling MSI But.... it kept crashing every hour or so. Two things I left to the very end which ended up completely fixing my issue was:- - paying for Driverbooster and not using the free version that Steam gave me. Free version didn't pick up 5 drivers that the paid version did. - updating BIOS / UEFI firmware to the most recent version (from AMI F6 to F7) Good luck all. Hope you are all able to get the issue sorted.

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      • freezes and crashes at random without information. dxdiag: https://pastebin.com/AvfMDKKM win10, i5-6400, 16gig ram, nvidia gtx 950 2gb, latest (display/card) drivers nothing OCed

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      • Here's the really crappy thing. I can play this at work on a 8 year old pc with win 10, 16gig ram, quad core with i gig graphics and it never crashes. Try and play at home on win10, 32 gig ram, 8 core, 4 gig graphics and oh no, I'm gonna crash at least 5 times in 3 hours. As someone has already said, it seems that all the high end machines crash more than someone on a dui.

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      • This is a little late replying but I had the same issue. The game started crashing once every two weeks, then once a week, then every couple of days, then daily. It finally got to the point that I could not run the game at all. I would try to just enter the EDZ or Tower, walk two steps and then crash. I saw where Bungie suggested to turn on XMP in the bios and that led me on a long trial and error path with my computer. My crash issues are now resolved but it took some work and I will skip through all of the boring stuff. For me this worked but your mileage will vary. In your bios, turn off PCI-E (or PEG) power settings, also turn off all CPU power saving settings. Running Cinebench to test my results I doubled my OpenGL scores doing that and the next steps. Next, as Bungie suggested, while in bios, turn on XMP. This is the very tricky part. My RAM is rated at 3200 but as I found out it can't actually run at that speed and it kept locking my system up. So I would start at 2100 and work my way up while adjusting the voltage settings until I got a stable speed of 2533. The game is now rock solid and a few other issues that I have had with a couple of other games is now resolved. As a bonus I have gotten faster rendering speeds from my CPU. I hope that helps anyone else having the lock up issues. Seems that the game is very sensitive to the memory settings

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        • Sorry to be a forum hog, but I found a temporary fix that worked for me, in conjunction with my last post. I have been avoiding doing strikes, because crashes were pretty much guaranteed in any strike mission, but I played, actively, for a few hours last night, doing planet adventures and whatnot, grinding really, and a few Crucible matches, with only a slight lag in the wait screen to go to the tower. In conjunction with my last post on 2/17/18, I opened the Run menu (Windows key + R), type in "MSCONFIG", hit Enter. ----[b]IF[/b] you have any new hard ware (unoriginal to your build) and the same harddrive on your build, (i.e. did not reinstall windows after a MoBo change as I did), go to "[u]Services[/u]", find any drivers/software for the previous MoBo/hardware. Mine [b]was[/b] an ASUS and I now have an ASROCK, so it was pretty easy. Uncheck any [b]OLD[/b] drivers. (ASUS is typically labeled ASUSTek Computer Inc. under the Manufacturer column, sometimes it will say "Unknown" though.) To make things easier, there is a box on the bottom left of the System Configuration window that says "Hide all Microsoft services", I suggest clicking that. If you uncheck a crucial MS service by accident, sht will hit the fan really quick. When you have reviewed the list, happy with your results, click apply. If it prompts for a restart, click wait or whatever the NO option is. Example: http://tinypic.com/r/2uhb8jq/9 Then you need to go to the landing tab, "General" on the upper left. Check "Normal Startup" if it is not already selected, then "OK". It will prompt for a restart again, go ahead with the restart. If nothing else, your computer will probably be a little happier for not loading useless bs.

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        • Edited by TheBearJew: 2/17/2018 8:21:37 AM
          So, idk what to call this, but I found a bandaid and how to avoid a crash? So, three things: one of which I think can be ruled out and I am keeping it anyway, but the other is the avoidance... I did all of these things listed, shotgun blast of troubleshooting, and got the following results, if someone wants to translate what kind of error it could be into software savvy talk, 2 cookies and double finger guns for you. [u]1. GPU issues...[/u] I use AMD (until my 1070 shows up next week, yesss) so if sorry if you are nVidia... Maybe its similar... -I uninstalled/reinstalled my GPU controller software and AMD Catalyst (Aorus RX 580 XTR 8gb). -In Catalyst, I did the "Desktop Color" calibration under the "Display" tab. -Put both my monitors to game "FPS2" mode (2x LG 29" 1440p) fairly certain this is just LG specific settings. Didn't have it on my ASUS. Put it in game mode, or factory reset it. -Turned on "GPU Scaling" after I finished the calibration. -In game, before any play, changed FoV to 95ish. I usually keep it at 90 so it doesn't mess with my grenade. [u]2. Sound issue...[/u] Every crash, just a second before, my speakers would POP, like someone busted a sub, then the music would come back, then, meltdown. -I just turned off the music. Left the effects, voices, etc, just turned off background music. Never realized how annoying it was until it was gone... [u]3. Strikes[/u] See the times I logged on each planet in play time after this, but the first strike I did, it didn't crash, but it was just looping in the space scene, forever flying in the wormhole. I ALT-TAB'd out, check the wifi, nothing wrong. The program was still only at 2gb of ram usage, processor and GPU were still at 37% and 51% usage, respectively. No errors. I could open inventory, but nothing showed, and it would close down right back to the hyperspace scene. The only error I had around the same time in Event Viewer was for AAM Updates Notifier, which is for Adobe CC Suite stuff: APPCRASH. Odd, and "AppHangB1" for Destiny. I am going to try use a suggestion for fixing that error with Battlefield 1 I found on the Microsoft Community forum, and will post results in a reply. Play times per planet, used an auto clicker to scope/unscope/look around quickly, to keep me logged in and add a little stress, for some of it: NOTE: I went right into playing this list in order, no events or strikes etc beforehand. [b]Mercury[/b]: 45 minutes or so, 75-90 FPS, no lags. Shot at things from spawn for maybe 10 of those minutes. [b]Titan[/b]: 1h:20m, 60-80 FPS, no lags. [b]Earth[/b]: 1h:45m, 70-100 FPS, no lags. Actively played for this time, no auto clicker. Did several pub events, heavy fire fights, goofed off with a nooby, etc. [b]Heroic Strike Mission[/b] clicked play, found team mates, hyperspace looped for about 12 minutes before I used task manager to shut it down. Went down peacefully, no error messages. Wifi was connected and working great during this time. 183-200 FPS as always. No abnormal use/temp fluctuations, according to CAM software. I think strike might be broke? Let me try this fix for the AppHangB1 business. I will let you guys know. See if anyone else can replicate my results!

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        • Same issue... I have tried hundreds of solutions, no dice. Tried one guy's, to switch to the EU servers, crashed even quicker. I thought it was a sound driver causing the issue, because the sound would cut out then the crash, and event logger would have a crit error on Realtek, after game closed it would come back up and be just fine, but now with completely new MB and internals, completely different drivers, same issue. Guess it was just the other way around... Scan/Repair didn't fix it. There is enough of us with a verity of GPU's for graphics drivers and hardware to be ruled out, along with all other hardware. Mine crashes ~7-10 minutes in. I can sit in the main menu for hours, no issues, but if I go to my ship, inventory, director, or any instance, expect a crash shortly after. My CPU sits at about 40-50C in game, GPU is usually high 50's low 60's, so its not a heat issue. Also crashes on Overwatch, same deal. But, Diablo III ran for 3 hours the other day with no issue. Im gunna find the error on OW, and post to compare... [u]Spec's[/u] ASROCK Killer x370 Ryzen 1600X 3.6ghz 16GB XPG RGB RAM AORUS RX 580 XTR 8gb 1TB Firecuda HDD [u]Event log is:[/u] Log Name: Application Source: Application Error Date: 2/14/2018 10:30:36 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-U3QP03G Description: Faulting application name: destiny2.exe, version: 61966.0.0.0, time stamp: 0x5a58e78a Faulting module name: destiny2.exe, version: 61966.0.0.0, time stamp: 0x5a58e78a Exception code: 0xc0000005 Fault offset: 0x0000000000d03050 Faulting process id: 0x12e8 Faulting application start time: 0x01d3a60ca191f05a Faulting application path: C:\Program Files (x86)\Destiny 2\destiny2.exe Faulting module path: C:\Program Files (x86)\Destiny 2\destiny2.exe Report Id: aae858fe-535f-4589-b251-6884f769dc94 SIDEBAR: To the guy who said he was getting sub 60fps with a rx 580 all the time, something is messed up. I have just about the same specs as you, and I am usually at 70-80+ just running around, 60-low 70's in a HARD fire fight, then there's the exception of the tower that for some reason stays at 53fps exactly, and 130 in menus.

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          • Have had this issue lately. I think this is a server-side issue. I've had this on Americas servers and don't have anything like this on EU site.

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          • Guys Is your pc rebooting auto when you have this issue?

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          • Are they doing anything about this? One mention of it then nothing. Everyone is complaining about all the shady stuff going on and we are here just wanting to finish a strike without crashing.

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          • Clean computer. Windows 8.1 GTX 1070 i5 3750K 16 GB Ram No problems with any other software but frankly this week I am not able to play Destiny 2. The screen just freezes and several seconds later the game crashes to desktop. I am not able to complete any activities or earn any rewards. It happens anywhere from 1 to 30 minutes. Last week I played for extended periods of time, though one evening it did crash multiple times. What am I supposed to do? I enjoy the game but it's not playable. Isn't the company who sold it to me responsible for making sure it works?

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          • Edited by Arbiter_Keyes: 1/23/2018 12:42:03 AM
            I had the same problem but fixed it by updating my MB BIOS to the latest patch system specs Windows 10 Pro 64bit MB Gigabyte X299 Aorus G7 CPU i7-7820X OC 4.20GHz RAM 32 GB GPU Nvidia GTX 1080 TI Hybrid 11GB Intel Optane SSD & Samsung M.2 P.S. this started to occur two weeks ago and I updated my BIOS 1/22/2018

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            • This isn't funny any more. It's just -blam!-ing sad. I'm willing to enjoy Destiny 2 for what it is but that rather crucially relies on being able to actually -blam!-ing play it. Same boat as the OP and everyone else here. My crashes didn't start until after Osiris launched, or maybe I was lucky until then, and they have only become more frequent as time goes on. Please sort your shit out, Bungie. I know it's been a while since you bothered to give PCs even a sideways glance but that's no excuse.

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            • I cant complete the nightfall because of this bug. If this keeps happening, i at least want the rewards and this also counts for strikes. The rewards are impossible to get for me.

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            • Edited by DemonHunter: 1/10/2018 1:37:17 AM
              I dont really know if this will work for anyone else but I was having this same issue ever since day one of the game coming out. The beta ran fine 120 fps, no lag, max settings it was blissful. But as soon as I got the actual game, freezing and crashing every 10-20 minutes. It seemed worse in certain places, like main story missions upon entering a specific area or during public events. One specific place was the corner in Trostland in EDZ where all the Cabal spawn. Anyways, after looking high and low and replacing my PSU (I thought that could be the cause since I had a few surges) someone on Reddit suggested downclocking the GPU. I decided to give it a shot and have found that if I reduce the power target to 90% and downclock both mem clock and GPU clock to -100 MHz with Precision XOC the game is stable and is not crashing whatsoever. I am sure this is not just an EVGA issue so using MSI afterburner should net the same results on other cards. Naturally, this is not a fix and at best a crappy work around but at least I am able to enjoy the game with stability and a very minor performance hit. Feel free to try it out and see if it works for you. Also, I should add I am using the second latest Nvidia driver (388.71) since it seemed to have stopped working once I updated to 390.65...

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            • Edited by Little Bobby Tables: 1/7/2018 5:59:29 AM
              MSI GS63VR 6RF Stealth Pro 6700HQ 16gb RAM GTX 1060 (6gb) WinX 64-bit Same here. The first time it happened was like 3 weeks ago, but now I think I'm up to 5 or 6 between then and now. Only the game freezes and I have to restart, but it ruffles my feathers when I'm in the middle(or end) of, say, a nightfall or a public event grind, and the game crashes. No other game on my laptop does this, just Destiny. Runs the game just fine locked in on 61fps @ 1080p. Bungie figure it out.

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            • I have the same issue going on, but whole computer freezes and I have to physically press the off button on my PC. This is not an issue with any other game and my PC can handle destiny 2 just fine, with a i7-7700k and a 1080 ti. Please adress this bungie it really takes away from my gaming expiriance.

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              • Edited by Ambient: 1/1/2018 6:57:57 PM
                I'm having the same issue. Ryzen 1500x , RX580 , 16go FuryX and in a strike, or staying idle in the farm, game crashes. Running the latest Radeon 17.12.2 suite. Everything up to date. Will be playing a strike and then bang red screen, audio goes A-wire, and computer crashes. Radeon Software Version - 17.12.2 Radeon Software Edition - Adrenalin Graphics Chipset - Radeon RX 580 Series Memory Size - 8192 MB Memory Type - GDDR5 Core Clock - 1360 MHz Windows Version - Windows 10 (64 bit) System Memory - 16 GB CPU Type - AMD Ryzen 5 1500X Quad-Core Processor Graphics Card Manufacturer - Powered by AMD Graphics Chipset - Radeon RX 580 Series Device ID - 67DF Vendor ID - 1002 SubSystem ID - 0521 SubSystem Vendor ID - 1043 Revision ID - E7 Bus Type - PCI Express 3.0 Current Bus Settings - PCI Express 3.0 x16 BIOS Version - 015.050.002.001 BIOS Part Number - 115-D009PI2-101 BIOS Date - 2017/04/07 03:03 Memory Size - 8192 MB Memory Type - GDDR5 Memory Clock - 2000 MHz Core Clock - 1360 MHz Total Memory Bandwidth - 256 GByte/s Memory Bit Rate - 8.00 Gbps 2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000 Radeon Settings Version - 2017.1217.1452.26725 Driver Packaging Version - 17.50.07.01-171217a-322096E-RadeonSoftwareAdrenalin Provider - Advanced Micro Devices, Inc. 2D Driver Version - 8.1.1.1634 Direct3D® Version - 9.14.10.01316 OpenGL® Version - 6.14.10.13506 OpenCL™ Version - 23.20.15007.1005 AMD Mantle Version - 9.1.10.0237 AMD Mantle API Version - 102400 AMD Audio Driver Version - 10.0.1.6 Vulkan™ Driver Version - 2.0.1 Vulkan™ API Version - 1.0.65 And like someone on this thread said...getting more and more tired of this non-sens. People claiming on the beta 60 FPS 1080p all on high no drops is bogus...I have to play everything on low to get all the time 60fps no drops. According to AMd the RX 580 should play destiny 2 all on high so sweat at 1080p. Go figure...

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              • Same issue, went from happening only during loading now to during gameplay. Mainly notice it during strikes.

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              • i7 7700K GTX 1080 16GB RAM Windows 10 Have the same issue as everyone else with freeze and crash. The will to play this game fades more every day..

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              • I have the random freeze/crash issue. Installed newest nvidia driver for the 1080 and now game crashes on title screen with same destiny 2 has stopped working message. This has to be a conflict with nvidia drivers for the 10 series cards?

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