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originally posted in: Gamefreeze and Crash
4/19/2019 9:23:47 PM
4
Hey there. Thanks for reaching out to us about your issue. The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url] or [url=http://dumptxt.com]DumpTxt.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]
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  • I've been having a similar issue, where my entire PC crashes during non open-world activities. This dxdiag is from right after a reboot, after a crash as I finished "The Arms Dealer" strike: https://pastebin.com/dU3hXMLj From looking at it, I disabled Corsair.Service.exe on services.msc, and tried again. Got a crash as I approached the end of the first lap on the Verdant Forest with brocolli error. Here is the DxDiag from right after brocolli error: https://pastebin.com/UaaVZTvU I've been playing FFXIV, SWTOR and The Division 2 with no problems whatsoever, and at least The Division 2 is way harder on graphics than Destiny 2 is. I don't know if this is the proper place to put it, if I need to open a separate thread for this let me know.

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  • My DxDiag [url]https://pastebin.com/jYrjHVxN[/url]

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  • Thank you. It appears you're receiving Windows error BEX64. [url=https://www.google.com/search?rlz=1C1GCEU_enUS822US824&ei=nfRJXKGhJb7K0PEP65Ce-Ao&q=Event+name%3A+BEX64+AND+%22Destiny+2%22&oq=Event+name%3A+BEX64+AND+%22Destiny+2%22&gs_l=psy-ab.3..35i39.2992.3591..3871...0.0..0.43.81.2......0....1..gws-wiz.......0i71.NywRnDGBC14]Here's a Google search about it[/url]. Players have reported that if you look into your crash info. and open it in a text editor, you may find an error similar to [quote]"RUNTIME ERROR: VCPPEXCEPTION_MODULE_NOT_FOUND at 00007FFB5D8C95FC halt information: (<unknown>) tried to load GFSDK_Aftermath_Lib.dll fatal error detected"[/quote] or something similar. If you find this error, you may want to locate the GFSDK_Aftermath_lib.dll file ([i]Program Files/Destiny 2/bin/x64[/i]) and copy it into your main Destiny 2 folder ([i]Program files/Destiny 2[/i]). Your Destiny 2 Crash Info. could be located in: [spoiler]Program Piles/Destiny 2/temp/crash_folder/pc_x64/crash_folder (random numbers)/crash_info.txt[/spoiler] Hope this helps resolve your issue.

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  • in the crash_info logs are only this 2 errors [url]https://pastebin.com/hz69XhCr[/url] and [url]https://pastebin.com/T4HFhQXi[/url] all drivers are up to date

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