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4/14/2026 10:32:11 AM
1
Stuck on Connecting Screen - Xbox Series X
Wondering if anyone else has had this issue recently.
In the past couple of days I have tried to get into D2 On Xbox Series X and it has been stuck on the Connecting Screen.
I have tried power cycling, I have tried deleting and reinstalling the game, I have also tried Resetting my Xbox and it just won't let me into the game.
Wondering if anyone has had any issues with this and can let me know of a workaround or if Bungie is aware of this if it is a wide issue.
Thanks 07
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1 ReplyHi there, Thanks for reaching out! Please try restarting the game and clearing the download cache to resolve the problem: https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache If you continue experiencing this after clearing the cache, we recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem: https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide
