Hello,
Today, August 8, I completed a Trials of Osiris passage with 7 total wins and gained access to the Lighthouse, but when I interacted with the chest, I received no reward at all. Everything seemed to function normally: I reached the Lighthouse, the chest appeared, the animation triggered… but no loot was granted no weapons, no armor, no materials.
I completed the passage with 7 wins total, as per the current system requirements. My streak was 4 consecutive wins, and the last 3 matches were tough. There were no disconnects or errors everything was clean and legitimate.
It gets worse: after leaving the Lighthouse manually (thinking switching characters might resolve the bug), the Lighthouse node disappeared from the portal, and now I can’t re-enter even though I fulfilled the conditions properly.
I would appreciate any review or assistance you can provide. I have a video clip that clearly shows the entire situation.
Honestly, I don’t have a team or clan to help me run Trials regularly. It’s stressful, and I only play Trials on Fridays. Outside of that, I prefer to focus on other activities in the game.
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Hello there, Thank you very much for the detailed report and the video. I'm sorry to hear that you lost out on some loot in the game. While we are unable to manually issue the awards, we've taken note of this thread and will investigate any underlying issues that may be occurring. For any updates on this issue, we recommend viewing our [url=http://www.x.com/Destiny2Team]X/Twitter page[/url] and our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News page[/url].