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4/10/2023 3:59:33 PM
1
Can I have a change name?
Hi. I have quite a predicament and annoying to say the least. I play on steam but the original account for my bungie account was started on Playstation. Thus person decided to access my account through Playstation login and use my only available name change to change it from "fleurdelis" to "UNLINK". I have worked hard for all my accomplishments in game and to think of starting from zero just to have my name again is heartbreaking and frustrating. I'm reaching out to bungie help to see if there is any way possible to get my name back. As we all know, some of us are attached to our names for it is our identity in game. I hope there is a possibility to change my name since my account was hacked and I was not the one who changed it. I appreciate any efforts on bungie's behalf. Thank you.
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Greetings! Unfortunately, if you’ve used your one-time name change, even if it was used by accident, some other unintended method, or you want the old one back, this is the name you are stuck with until Bungie allows another. [quote]Players have [b]one (1)[/b] Bungie Name change available to them that can be used on Bungie.net[/quote] via the [url=https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide#changing-a-bungie-name-0-1]Bungie Name Guide[/url]. Additionally, if you believe your account has been compromised, I recommend changing passwords and enabling 2FA as a couple of steps in increasing profile security. [spoiler]- Do not share account details with anyone. Bungie employees will NEVER ask for this information. - Use a different password and account security questions for each credential. - Ensure that any E-mail account tied to these credentials uses an alternate password as well. - Update passwords frequently.[/spoiler] More on Account Security in the [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url].
