Can someone from bungie please help fix this I had a few friends who thought it would be funny to report me for bad connection since you guys don’t check if the players actually do or don’t and just automatically give them a suspension I have Ethernet with good Wi-Fi thanks.
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#Help
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3 RepliesHello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for [i]Connections[/i]: The 1st restriction is for 2 weeks Each additional will be 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]
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15 Replies[quote]since you guys don’t check if the players actually do or don’t[/quote] No bans restrictions are automatically issued for connection. You got reported, it got investigated and they decided you did have poor connection