I have not played since the launch of Forsaken yet am interested in getting back into DS2, yet I am unable to access the subclass I was attempting to play. This character was already made when I logged in again, yet I hadn't done the tutorial or anything yet. I have since completed the tutorial quests and hit the soft cap on light level, yet the Void subclass or opportunity to get it still hasn't shown up. Apparently others are dealing with this as well including a friend I am playing with. I was planning to purchase the new DLC, yet this experience has been very frustrating and I do not want to buy it if I am bugged and unable to play one of my subclasses. Is there any fix?
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I appreciate you reporting this issue to us. We're aware that it's occurring and we're investigating.
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Same problem here. Haven't found anything that works (made my own post earlier on where I detail what I've tried).