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5/22/2022 4:22:15 PM
2
I need big help with Crossave
I did activate crossave between my ps4 (main) and steam, the problem?
The Steam account that i linked was stolen and i mean big stolen, they change my password and email related to the account and i didnt authenticate the account on bungie.net soooo....cant delete the account from crossave.
could i have a bungie employee manually unlink the Steam account or im just screwed forever?
ps. english isnt my first
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Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning recovering the platform account.[/b] If you are unable to gain access to your account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.
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Hey there. The only way to cancel cross-save is to authenticate all the linked accounts. Bungie will not manually unlink anything. You will have to work with Steam in order to recover the account. That can be done by providing them with things like the original credentials that were used to set the account up, any CD keys you may have redeemed during the time you owned it, any payment details you had set up with it, etc.
