JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
4/24/2022 6:41:09 PM
3

My game keeps crashing

Every time I open the game it freezes my screen and wont let me move my keyboard and mouse. Can someone help me with this issue?
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • My Destiny 2 keeps crashing my whole PC, i get the blue screen and Pc just restarts. ONLY happens when i play destiny... First time im back in years and this happens.....

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    4 Replies
    • Edited by RurouniDante: 4/24/2022 7:08:53 PM
      Hi there! Please follow the steps outlined below to provide an accurate system report. Please do not follow these steps while Destiny 2 is running. 1. Restart your machine. 2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so). 3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly. 4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool. 5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl +C OR rightclick and click Copy). Then, close the file. 6. Go to pastebin.com 7. In the text box below, paste all of the text in the box. 8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button. 9. Copy the resulting URL and reply back to this comment with the URL.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      9 Replies
      • Post a Dxdiag report of your computer. Upload on a site like pastebin.com and link it here.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon