{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/23/2021 5:02:30 PM
1
The error code: ErrorCannotAuthorize need help
I want to switch my name but the cross-save is stopping me. when I try to log in with my sony account I get
The error code: ErrorCannotAuthorize
English
#Help
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Bungie will not be able to help you until you can authenticate that account. You need to work with Sony to regain access to your account. Without it, you can do nothing [quote]PLEASE NOTE If players disable their Cross-Save for any reason they will have to wait out the 90-day lockout before they can enable Cross-Save again. There are no exceptions to this policy.[/quote]
