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8/18/2021 2:35:39 AM
10

Being told I have to buy Beyond Light and not being able to play any Europa-based activities

Already bought it when it came out. Now I can’t do any Europa-based activities, because it says I need to buy the expansion.
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#Help #gameplay

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  • Hi there! XBOX Support is currently reporting some service outages at this time. Please continue to monitor XBOX Support for updates. https://support.xbox.com/en-US/xbox-live-status I would wait until the service outage is resolved. If, after the outage is resolved, you are still experiencing this issue, please let me know and we can troubleshoot this further!

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    7 Replies
    • Hello. This issue should be resolved now. Please quit the D2 app on the Xbox homescreen, reboot your console, then log back in.

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    • Same problem. Logged in to all my expansion purchases disappearing and being told I have negative silver.

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    • Same problem: was playing Beyond Light yesterday, but today cannot switch to Stasis spec and says I don't own Beyond Light (or Shadowkeep), also says I have negative silver. No contact form for Bungie to fix this. Please fix Bungie--very time consuming trying to get this fixed.

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    • All my expansions are gone, plus, I have negative silver.

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    • Same - my last minute grinding plans have been compromised. It’s the D2 Gods telling me not to buy/play Season15

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    • I just went into manage game and reinstalled all my content. Hopefully that fixes the issue

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    • Same here, thought I was the only one. It’s also doing the same with shadowkeep and foresaken, so I’m hoping they fix it soon.

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    • Same here, literally all three of my expansions are gone and it says I have to re-buy

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    • I have the same problem , all my purchases are gone

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