i had 2 x weasel error codes whilst trying to join a raid like 2 minutes after finishing an iron banner match, restarted application on ps5 as the app restarted all 3 characters had been deleted and upon checking DIM/ bungie app vault is same but the characters/gear on them are gone
I do have a crosssave enabled and believe that may be a factor however unsure how to resolve this
any help is appreciated
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Edited by Crisidelm: 6/29/2021 8:56:04 PMThe weasel errors your got, in your case, were the sign that at the very same time someone else logged in your account (to delete your characters, sadly).
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Hello. It is not recommended that you give your console account information to anyone. I highly suggest that you enable some extra security measures to prevent unauthorized access such as 2FA. Please review Bungie’s [b][url=https://help.bungie.net/hc/en-us/articles/360048721292]Account Security Guide[/url][/b] on how to secure your account. Unfortunately, whether due to accidental deletion or unauthorized access, Bungie does not restore lost or deleted items or characters. ([b][url=https://help.bungie.net/hc/en-us/articles/360048717732]Deleted Item and Character Policy[/url][/b])