Bungie isn't responsible for the deletion of characters whether intentional or accidental. Error codes don't just cause character deletion, and so it's likely you did it on purpose or accidentally and wish to recover, which is entirely on you. To get them back you'll have to remake the characters and re-earn anything they had equipped.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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