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Help - Destiny 2

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5/1/2021 12:53:31 AM
2

Cross Save Confusion.

So I was trying to figure out the cross saves when I first started Destiny 2 as I remember having briefly played D2 on PS4. I couldn't figure it out at the time so I gave up and just made a new character, bought the DLC through Steam, and carried on with the game. Come back a week or two later and I figured out what I did wrong for the cross save and enabled it. Now I have access to my Old characters(that used to be on the PS4) on my PC, but then it says I don't have the DLC that I purchased? I'm still playing D2 through steam, which shows that bought them, I just got new characters through the Cross Save. I looked up my problem online and everyone is talking about trying to transfer DLC from PS4 to PC, which I get doesn't work, but that's not what I did. So I'm confused as to how I don't have access to my DLC anymore, when I've only been playing it on my PC, through Steam, this whole time. After that I tried to disable the Cross Save, as it says on the Bungie Website that you can do so, and go back to accessing the DLC and characters from before the Cross Save. Now though, I still have my character that showed up through the Cross Save, and haven't been able to access my old character...Might I ask for some help?
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#Help #pcsupport

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  • Hi there. What are you clicking on that says you don't have a DLC and which DLC is it?

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    • Edited by TheHaraamPolice: 5/1/2021 12:56:57 AM
      Hello. Unfortunately, once you deactivate Cross Save, you are not able to re-enable it until after the cooldown expires. There are no exceptions to this policy. [b][url=https://help.bungie.net/hc/en-us/articles/360049498031]Cross Save Help Article[/url][/b][quote]If players disabled their Cross Save for [i]any reason[/i] they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy.[/quote] Also, if you had license issues, it’s advised to contact your platform support as they are the ones that handle your licenses. When it comes to cross save, the account you choose to be active, those characters are used on all linked platforms. Once deactivated, your character is only usable on that platform.

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