For the best experience, it is recommended that players update their drivers to their most recent versions, and accept any Windows updates that have yet to be applied before accessing Destiny 2 on PC. Additionally, as an initial troubleshooting step when encountering an issue, players should close and relaunch the Destiny 2 client and Steam application. For players who continue to encounter issues, it is recommended that players delete their existing CVARS.xml file. This file can be found in: \Users\USER_NAME\Appdata\Roaming\Bungie\DestinyPC\prefs\ Note that when relaunched, the Destiny 2 application will generate a fresh CVARS.xml file. Players who continue to encounter issues unrelated to the known issues list below should report them to the #PCSupport forum. When reporting PCissues, players should provide as much of the below information as possible: SteamID [quote]Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Copy text from saved file to preferred third-party text dump website (i.e. PasteBin, DumpTxt) and share link here: [/quote] Issue Information Destination/Activity: Description: [url=https://www.bungie.net/en/Forums/Post/236455208?sort=0&page=0]Source[/url]

The forum is the only method of support