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Destiny 2

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6/29/2020 8:50:53 PM
3

Help Forums as a Substitute for Customer Support

I have one question: If I own Season of Arrivals and I buy Shadowkeep, will I get the next season pass with my purchase? I haven't been able to find a reliable answer anywhere, and there is no way to contact Bungie. I posted on the help forum a few days ago, but I got no responses. I also found the same question asked by other posters on here, steam, and Reddit. But no one knows the answer because the next season starts with Beyond Light. I think community help forums are a poor substitute for actual customer support (via chat and email). Is there any way to get a question to someone who can answer it with some authority? Can I elevate my issue to the "standing army of Mentors" if I don't get an answer in a few days? The forums don't even have a simple search function. Instead, you scroll through page after page to find people asking the same question. It might be cost-saving, but it is also unfriendly to the consumer.

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  • Hi there. After discussing this with Destiny Player Support, I was told that Shadowkeep will only include the Season Pass for up to season 11 (Season of Arrivals). Buying it now or later will not give you the Season Pass for season 12.

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    • My guess would be no. Shadowkeep is old content and you'll still be running this season's pass even with it. Next season will require a new pass be it the free one or paid one.

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    • You could try morse code.

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