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2/27/2020 4:31:19 PM
2
old cross save wasnt unlinked when it was fixed by bungie
my ps4 account was to be unlinked because I had automatically been signed on through my xbox live account which i was trying to link, and the website automatically added it to the ps4 cross save
bungie kindly corrected this error(even though they didnt have to technically from the rules of crosssave), making it so that my guardians I use were my xbox ones, but they did not remove the ps4 from the crosssave, rendering my ps4 account which i had planned to keep separate unplayable
I would like the ps4 account unlinked and I cannot do that myself because I had bought silver, but when support last fixed my cross save I was under the understanding the ps4 account was removed but I just found out today it wasnt
I know they say they wont fix your cross save but not all of them are heartless and will help like they did before, so do not quote the rules for me , i am asking for bungie once again to step in for me if they are willing , please
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2 RepliesBungie is not able to unlink accounts for you. It could become a security issue if they could and allowed requests like this. You could send them another form asking that Cross Save be disabled so you can unlink your PS4 account, but even if they do this, you won't be able to enable Cross Save again for 90 days.
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2 RepliesEdited by RedPhoenix HD: 2/27/2020 4:42:25 PMCrossSave is an all-or-nothing service that automatically applies to any of your linked accounts. That's why you have to authenticate all of them at the point of setting it up. CrossSave is designed to allow you to choose which save data you want to use across all platforms. You can't just choose a couple of platforms and not another. Bungie (previously) merely changed which account was your primary. They can't disallow it on PSN versus the others. If you want to not include PSN, then you need to deactivate CrossSave, log in with your XBL or Steam account, unlink PSN from this profile, then reactivate CrossSave You will however, be required to wait the mandatory 90 day cooldown before you can reactivate CrossSave if you do this. You also may need to wait 90 days to deactivate it if you bought silver in the past 90 days. CrossSave was not designed to be an on/off thing - it was originally supposed to be permanent; but they gave us a way to undo it if we wanted, so long as we waited the required cooldown period(s) So - you need to decide if it is worth it or not before you proceed.
