JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
lock This thread has been locked by Ninjas for breaking the Code of Conduct.
Edited by BNGSecurity: 10/8/2019 2:18:18 AM
6

Banned for no reason. No reason given, either.

I only have 12 hours, and have had the game for about 4 days so far (installed). I just back from school recently to find out I have been banned. I have nothing active, no cheats, nothing of the sort. I had an overlay going to chat with a friend, but that's it. I am running a very low spec computer, so I am running the lowest resolution, and the lowest graphics I could manage, and yet still running 50 and below for frames. I have no idea why I was banned, and I was really enjoying the game, too. Edit: I am going to bed and just wanted you guys to know I love yall <3
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Your account was banned because we detected multiple different aiming cheats created specifically for Destiny 2 running under your account on October 6th. The data leading your ban has been reviewed and your punishment will be upheld. For information on behavior that can lead to account punishments, visit https://bungie.net/bans

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Typically, pc bans are due to software detected by Destiny 2 while running. These include but not limited to, trainers, aimbots, auto-fire, mods, graphics hacks, anything that injects code into games, debuggers for programing, even some viruses. any of these could cause a ban, [b]even if not destiny 2 specific[/b] [b]Restrictions are temporary, and will not be overturned or undone before they expire. Once an account is banned however, that ban is permanent. Account restrictions and bans are only done in extreme cases; if actions were taken against your account, then it was with reason. [/b] [b]There are NO options to dispute or overturn account restrictions or bans.[/b] Bans are lifetime for that account https://twitter.com/Bungie/status/1179836392953675776 <- Most recent info https://www.bungie.net/en/Help/Article/11929 https://www.bungie.net/en/Explore/Detail/News/47715 [i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello, Golden here PC bans are usually due to a software being detected by Destiny 2 while it's running. These may include trainers, aimbots, auto-fire, mods, graphics hacks, anything that injects code into games, debuggers for programing, even some viruses. Even if they are not specific for Destiny 2. Bans cannot be overturned. Restrictions are temporary, and will not be overturned either. All restrictions and bans are carefully looked and monitored by a bungie employee and once they confirm, they take a action. *Note, I am not a bungie employee, just a user trying to help out*

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    5 Replies
    • [quote]I only have 12 hours, and have had the game for about 4 days so far (installed). I just back from school recently to find out I have been banned. I have nothing active, no cheats, nothing of the sort. I had an overlay going to chat with a friend, but that's it. I am running a very low spec computer, so I am running the lowest resolution, and the lowest graphics I could manage, and yet still running 50 and below for frames. I have no idea why I was banned, and I was really enjoying the game, too.[/quote] [spoiler] There are 3 types of punishments for Destiny/Bungie. Bans, Restrictions and Suspensions. LEARN THE DIFFERENCE. BANS are permanent and apply to the whole game. The message usually says: "NOT SO FAST! This account has been banned." And looks like this http://imgur.com/gallery/Tw7g7Jg RESTRICTIONS are temporary. The message usually says: "RESTRICTED! This account is temporarily restricted from _______." And looks like this http://imgur.com/gallery/st40PuU If it is your 1st RESTRICTION it's USUALLY 2 weeks. If it is your 2nd RESTRICTION it's USUALLY 2 months. RESTRICTIONS can stack on each other, usually due to the severity and frequency of multiple reports overtime. So 2 weeks AND 2 months, so to most players there won't be a 2nd splash screen and the RESTRICTION ends later than expected. RESTRICTIONS USUALLY end during the reset of that week and not the day of. If you have had 2 prior RESTRICTIONS a 3rd penalty can either be a much longer RESTRICTION or a lifetime RESTRICTION from Crucible and Gambit or a full on lifetime BAN from the entire game. SOMETIMES you will be given a splash screen that looks like this http://imgur.com/gallery/GpYKBGG warning you of an issue so you can fix it before a restriction is placed. In-Game Gambit/Competitive Crucible SUSPENSIONS are only 30-60mins and placed AUTOMATICALLY if you leave too many games in a short time span for ANY reason. Whether it be a ddos, error code or power outage. The message usually says: "TIME OUT! You left a ______ match before it was complete…." And looks like this for Competitive and Gambit http://imgur.com/gallery/stqxYIj They WILL NOT respond or message you. They WILL NOT tell why a punishment was issued. EDIT: [Recently (as of June 28/2019) SOMETIMES BNGSecurity will give a general reason why the punishment was placed. They look like this http://imgur.com/a/mdFAQ1A] They don't have to. They don't care. Loyalty. Time played. Content purchased. Gear earned. When you started. Intent. Threats. Begging. It is all irrelevant. They make the rules. We have to follow them. Break them and they penalize you. There is NO course of action to appeal any punishment issued. They WILL NOT lessen or remove any punishment issued for any reason. They've had this no tolerance policy since Day 1 of D1. It won't change anytime soon. The reasons most ppl have a punishment issued to them is: For some form of cheating (ddossing, afk farming). Playing with cheaters (paying for a carry, sharing account info, or staying in a lobby with a cheater for too long and benefiting from their illegal actions). Or having consistently terrible internet connection that it affects OTHERS players and not just yourself. You may be playing fine. But to others you may appear as an unkillable red-bar. For most PC tagalongs: They are banned because SOMETHING installed on your PC (ACTIVE cheats for D2 or other games can trigger this) was viewed as a POTENTIAL threat to D2 and those are PROMPTLY BANNED. The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The Bungie monkey at HQ reviews it. And they decide if it was warranted or not.  [/spoiler]

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      9 Replies
      • Yeah, don't listen to the rest of the people commenting, Bungie can definitely make mistakes with their "permanent" bans. I got banned, and if Bungie was actually to look at my account they would see whatever this "serious" offense was is a false positive. At most I deserve a suspension for afking rumble, but a complete ban is crazy. Anyways, good luck since Bungie hates to admit when they make mistakes (look up the false positive bans when D2 was launched, and how Bungie stated firmly that they were 100% legit bans before quietly admitting some were mistakes).

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        8 Replies
        • Alright so from what you guys are telling me, I lost my -blam!-ing DLC's because a program I installed over a year ago was on my computer. It doesn't idle in the background, so I don't see how than can cause any problems to the game. It seems unreasonable to ban someone for something so small like that.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          6 Replies
          You are not allowed to view this content.
          ;
          preload icon
          preload icon
          preload icon