I'm sick of trying to get my account back when no one here clearly cares. Blizzard support could've easily gotten my account back in less than 15 minutes and they did but here I have to use a bullshit forum that has worse rng than pre Nerf reckoning. U have to pray that a bungie employee decides to -blam!-in check the forums for fun and when they do u have to pray that he feels like doing something. But that's besides the point.
Clearly no one is going to do anything about my hacked account and okay maybe u can't do anything. But it's sickening watching someone else play on my account that ive spent over a thousand hours on and purchased multiple copies of forsaken and annual pass on. If I cannot get my account back just terminate it and refund me my shadowkeep. I don't want to see my characters being played by someone else. I've tried making multiple topics and I've even tried reaching out to @bungiehelo but really nothing works. I just don't believe that you guys cant move accounts around.
Sincerely a frustrated player who just wants his account back
Mateusz
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2 RepliesEdited by TuxyDoh: 10/7/2019 12:15:01 PMBungie cannot assist with hacked accounts as they only host your profile. Your accounts that are used to log in are based on the platform accounts, so if hacked you would need to speak to Steam, Sony or Microsoft to correct the issue. Bungie cannot assist in deactivating it or refunding your game costs. You would need to steam to the platform for either.
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7 RepliesIf your account was completely stolen due to you not keeping it secure it was still your ultimate responsibility.