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9/18/2019 6:07:01 PM
5

Can we get an update on cross save issues impacting accounts with 500 years restrictions?

Hello all, There seems to be an issue impacting certain players with unusually high account restriction time limits. Players are able to play the game fine, but cannot activate cross save because of this restriction timer. I just want an update regarding this issue. Thank you!
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  • Were you banned or restricted in D1?

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    • Please head over to this help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 . Read the article, and if your issue is not resolved by the information in the article, please click the button at the bottom, fill out the form with all of the information, and submit it. After submission, please be patient, as the Bungie teams have to go through each submission (including all of those that were before yours), and they only do so during business hours, so it may take some time for you to get a result if one is needed.

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      • Bump

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        • Edited by Corogue: 9/18/2019 9:11:06 PM
          ..

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        • Sounds like you need to beat up some more thrall! But i believe they did a hotfix yesterday about it, can you give it another shot?

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